Privacy policy
Hey Honey is a group of social marketing agencies, providing creative marketing services to entrepreneurs, startups, SMEs, listed companies, commercial giants, private and public organisations, NGOs, governments and supranational bodies.
Hey Honey website is operated by The Honey Partnership (Ventures) Ltd. (Referred as “Honey Partnership”, “we”, “our”, “us” in this, Privacy Notice)
Hey Honey (Ventures) Ltd, company number 10560659 and VAT number 289942043, incorporated in England and Wales with a registered office at 10 Queen Street Place, London EC4R 1AG. Our portfolio of companies are Make Honey Ltd, established in the UK 2014, www.makehoney.com and www.makehoney.co.uk, Hey Honey B.V. in the Netherlands at www.heyhoney.nl and FREIM Studio Ltd, established in the UK 2020, https://freim.studio
We are registered with the Information Commissioner’s Office (the ICO) with registration number ZA797134.
We have therefore developed this privacy notice to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.
CONTACT DETAILS
If you have any questions about this Privacy Notice or our privacy practices, please contact our DPO in the following ways:
Full name of legal entity: Hey Honey (Ventures) Ltd
Email address: compliance@makehoney.com
Postal address: 10 Queen Street Place, London EC4R 1AG
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
WHAT PERSONAL DATA DO WE COLLECT AND WHEN?
The type of personal information that we will collect from you, and you voluntarily provide to us on this website or as part of a service or product we provide to you may include some or all of the following:
Identity Data includes first name, maiden name, last name or similar identifier, title, date of birth and gender. (Business owners/ sole traders/ partnerships)
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank name, sort code and account number, payment card details, VAT number.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this site.
Profile Data includes any purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our site, products, and services.
Marketing Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Communications Data including emails, telephone calls and post which you receive from us or send to us, and your preferences in receiving information and being contacted by us.
WHY AND HOW WE USE YOUR PERSONAL DATA
We use your personal data to provide the features of the website and the services you request
When you use our website or platform, we will use your personal data to provide the requested product or service. For example, if you make an inquiry on our website, or participate in an event or promotion, we will use the contact information you give us to communicate with you about the inquiry, event, or promotion. If you contact our customer services, we will use information about you, such as enquiry or payment information, or the service you have purchased to help you resolve a problem or question.
We use your personal data to establish you as a Hey Honey customer
If you sign an agreement to become a Hey Honey customer, we will need to collect and verify information about you and other relevant individuals to set up our products and services for you, including to provide you with support, onboarding, and integration to our platform or services.
To Operate, Improve and Maintain our Business, Products and Services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits, and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our platform.
To Communicate Information about our Products, Services, Events and for Other Promotional Purposes
When you consent, we will send you marketing communications and news concerning Hey Honey products, services, events, and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of Hey Honey (for example, if you are a service user), we may use the contact details you provided to send you marketing communications about similar Hey Honey products or services, where permitted by applicable law (unless you have opted out).
To Protect Our or Others’ Rights, Property or Safety
We may also use personal data about how you use our website to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with
goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
USING YOUR PERSONAL DATA: THE LAWFUL BASIS AND PURPOSES
To process your personal data, we rely on a certain lawful basis, depending on how you interact with our website, platform, or services.
If we do process your personal data, we may use one or more of the following lawful basis for processing:
As necessary to perform our contract with you for the relevant product, or service, including:
- To take steps at your request prior to entering into it
- To decide whether to enter into it
- To manage and perform that contract
- To assess credit risk
- To update our records; and
- To trace your whereabouts to contact you about your account and recovering debt
As necessary for our own legitimate interests or those of other persons and organisations, including:
- Governance, accounting, managing, and auditing our business operations
- To search at credit reference agencies if you as an individual are over 18 and to confirm your identity
- To monitor emails, calls, other communications, and activities on your account, product, or service
- For market research, analysis and developing statistics
- To send you marketing communications, including automated decision making relating to this
- To identify and contact potential customers using publicly available information and internal insight; and
- To monitor your or their transactions to assess credit risk, and for the detection and prevention of crime.
As necessary to comply with a legal obligation, including:
- When you or any of your related persons exercise available rights under data protection law and make requests
- For compliance with legal and regulatory requirements and related disclosures
- For establishment and defence of legal rights
- For activities relating to the prevention, detection, and investigation of crime
- To verify your or any of your related persons’ identity, make credit, fraud prevention and anti-money laundering checks; and
- To monitor emails, calls, other communications, and activities on your account, product, or service.
Based on your consent, including:
- When you request us to disclose your or any of your related persons’ personal data to other people or organisations, such as a person or company handling an account or project on your behalf, or otherwise agree to disclosures
- When we process any special categories of personal data about you or your related persons at your request (e.g., your or any of your related persons’ racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning your health, sex life or sexual orientation); and
- To send you marketing communications where we’ve asked for your consent to do so. You are free at any time to change your mind and withdraw your consent.
Sharing of Your Personal Data
We do not sell your personal data.
We may share your personal data with other organisations in the following circumstances:
- If the law or a public authority says we must share the personal data (Government bodies and agencies in the UK, e.g., the HMRC, the Information Commissioner’s Office
- If we need to share personal data to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk)
- External sources of publicly available information such as Companies House, Dun and Bradstreet and credit reference agencies
- Payment systems (e.g Paypal, Visa or Mastercard) and correspondent banks, who may transfer such personal data to others, as necessary to operate our service and for regulatory purposes, to process transactions, resolve disputes and for statistical purposes.
- We use data processors who are third parties who provide elements of services for us. We have Data Processor Agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us or further sub-processors who must comply with our Data Processor Agreement. They will hold your personal data securely and retain it for the period we instruct.
- Hey Honey(Ventures) Ltd entities for the purposes and under the conditions outlined above. This includes The Hey Honey (Ventures) Ltd, its subsidiaries, and affiliated companies.
- We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, spin-off, dissolution, or liquidation).
SOCIAL MEDIA BUTTONS
We use plugins on our website from social media networks such as Facebook, LinkedIn, and Twitter. You can recognise these plugins by their logos. Our plugins will not collect personal data about you unless you click on these logos. If you click on them, these plugins are activated and automatically transmit data to the plugin provider.
We do not have any influence over which data these providers collect from you. If you would like more information about their data processing, this can be found in the respective privacy policies on the websites of these providers.
COOKIES
We use cookies and similar techniques, such as tags/beacons and JavaScript’s, which are small text files stored on your device. Using cookies is a way for us to make sure that our website is continuously improved, meets your needs and can be used as a tool to optimise our marketing strategy. For us to do this, we place functional cookies to make the website function as well as marketing cookies which help us target the right people and show them advertisements. Some of these cookies track your use of our website and visits to other websites and allow us to show you advertisements when you browse other websites.
Please view our Cookie Policy for more information on our use of cookies.
RIGHTS UNDER DATA PROTECTION LAW
The Right to be Informed about our collection and use of personal data
You have the right to be informed about the collection and use of your personal data. We ensure we do this with our internal data protection policies and through our external website privacy notice. These are regularly reviewed and updated to ensure these are accurate and reflect our data processing activities.
Right to Access Your Personal Information
You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 1 month from when your identity has been confirmed.
We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
If you would like to exercise this right, please contact us as set out below.
Right to Correction Your Personal Information
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you may ask us to correct it.
If you would like to exercise this right, please contact us as set out below.
Right to Stop or Limit Our Processing of Your Data
You have the right to object to us processing your personal information for particular purposes, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
You can ask us to restrict processing your data, for example where:
- you’re contesting the accuracy of your personal data
- we no longer need to process your personal data, but you want us to keep it for use
in legal claims - you’ve objected to the processing by asking us to stop using your data, but you’re
waiting for us to tell you if we have overriding grounds which mean we’re allowed to
keep on using it
If you would like to exercise this right, please contact us as set out below.
Right to Erasure
You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances. Where the right doesn’t apply, we’ll let you know why we can’t action your request.
This right may be applied where:
- personal data is no longer necessary in relation to the purpose for which it was
originally collected/processed - the processing was based on your consent which you withdraw (and there are no
other legal grounds for processing that data) - you exercise your right to object and there are no overriding legitimate grounds for
the processing - there is no lawful reason to retain personal data or if the personal data must be
erased to comply with a legal obligation
If you would like to exercise this right, please contact us as set out below.
Right to Portability
The right to portability gives you the right to receive personal data you have provided to a controller in a structured, commonly used, and machine-readable format. It also gives them the right to request that a controller transmits this data directly to another controller.
If you would like to exercise this right, please contact us as set out below.
HOW LONG WE KEEP YOUR INFORMATION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you.
SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Platforms, systems, and facilities in which personal data are processed are protected by
secure network architectures that contain firewalls.
All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Where we store Your Personal Information and International Data Transfers
The personal data that we hold about you will be stored in the UK and the European Economic Area (EEA). In limited circumstances may also be transferred to or stored at a destination outside the UK or EEA.
If we transfer your data to third party service providers based outside the EEA, we ensure a similar degree of protection is provided to the transfer by ensuring at least one of the following safeguards is implemented:
- we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- where we use certain service providers, we may use specific contracts (known as Standard Contractual Clauses) approved by the European Commission which give personal data the same protection it has in Europe, as well as any additional security measures or appropriate safeguards as required.
We will make sure we meet any future requirements the UK or the EU provide following the UK’s exit from the EU, including (but not limited to) the legal safeguards discussed above.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
CONTACT US
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
Email address: compliance@makehoney.com
Postal address: 10 Queen Street Place, London EC4R 1AG
Hey Honey B.V. © 2021
Terms & Privacy
PRIVACY POLICY
We at Hey Honey B.V. (“Hey Honey“, “us“, “we“, or “our“) recognize and respect the importance of maintaining the privacy of our customers. This Privacy Notice describes the types of information we collect from you when you visit our website and use our services (“Site” and “Services”, respectively). This Privacy Notice also explains how we may process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. “You” means any adult user of the Site and/or Services, or any parent or guardian of any minor whom you allow to use the Site and/or Services, and for whom you will be held strictly responsible.
Hey Honey B.V. is the data controller in respect of the processing activities outlined in this Privacy Notice. Our registered office is Brouwersgracht 278A H, Amsterdam 1013HG, Netherlands.
“Personal Information” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law.
PRIVACY NOTICE KEY POINTS
The key points listed below are presented in further detail throughout this Privacy Notice. These key points do not substitute the full Privacy Notice.
- Personal Information We Collect. When you register your product or make a purchase on the Site, we collect certain Personal Information provided by you, such as your name, email address, phone number, postal address, and credit card details. If you contact us for questions or complaints, we will collect the information related to your inquiry. When you visit our Site, we automatically collect your IP address and operating system and about your use of the Site.
How We Use the Information We Collect. We use the information (including Personal Information) we collect mainly to administer and provide the Site and Services, contact you with administrative information (including regulatory updates), contact you with marketing offers, subject to your consent if and to the extent required under applicable law and improve the Site and Services.
- Basis for Processing Your Personal Information. Processing your Personal Information is necessary for the provision of the Site and Services to you. Processing for the purposes of developing and enhancing our products and services, for analytics and usage analysis, for fraud prevention and security to send you marketing materials relating to our products and services and for our recordkeeping and protection of our legal rights – are all necessary for the purposes of legitimate interests that we pursue. We may also use your Personal Information for other marketing purposes based upon your consent, if and as applicable.
- Sharing the Personal Information We Collect. We may share the Personal Information we collect with our service providers and subcontractors who assist us in the operation of the Site and Services and process the information on our behalf and under our instructions, as well as with our business partners and affiliates who may offer you products and services, based on your preferences (if we have a legitimate interest in doing so or if you indicated your desire to receive these, as applicable).
- International Transfer. We may use service providers and/or subcontractors and/or cooperate with or have business partners and affiliates located in countries other than your own, and send them your Personal Information. We will ensure to have agreements in place with such parties ensuring the same level of privacy and data protection as set forth in this Privacy Notice. You hereby consent to such international transfer.
- Your Rights. Subject to applicable law and additional rights as set forth below, you may have a right to access, update and/or delete your Personal Information and obtain a copy of the Personal Information we have collected about you. You can change your mind at any time about your election to receive marketing communications from us and/or having your Personal Information processed for direct marketing purposes. You also have the right to object at any time to processing your personal data for marketing purposes.
- Use of Cookies and Similar Technologies. We use cookies and similar technologies to help personalize your experience. You can adjust your settings to determine which cookies you do or do not allow. Changing your settings and/or deleting existing cookies may affect the Services.
- Retention. We retain information for as long as necessary for the purposes set forth in this Privacy Notice.
- Security. We implement industry standard measures aimed at reducing the risks of damage and unauthorized access or use of Personal Information, but they do not provide absolute information security.
- Changes to the Privacy Notice. We may change this Privacy Notice from time and shall notify you of such changes.
INFORMATION WE COLLECT
We collect information from you when you choose to use our Site and/or Services. In order to register your product and/or receive related Services and/or make a purchase through the Site, you will be required to provide us with certain Personal Information. We also collect Personal Information when you make use of the Site, request information from us, sign up for newsletters or our email lists, complete online forms, or contact us for any other reason.
Examples of the Personal Information that we collect from you may include your name, email address, phone number, postal address, and credit card details. Such Personal Information may be collected by us through the Site.
In addition, when you use the Site, certain information may be automatically gathered about your computer or mobile device, such as operating system, IP address, device ID, and subject to your consent as may be required under applicable law, (geo) location, as well as your browsing history and any information regarding your viewing and purchase history on our Site.
It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register your product and/or provide you with the Services.
HOW WE USE YOUR PERSONAL INFORMATION
GENERAL
We and any of our trusted third-party subcontractors and service providers may use the Personal Information we collect from and about you for any of the following purposes: (1) to provide you with the Site and/or Services; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to provide you with customized content, targeted offers, and advertising on the Site, on other third-party sites or apps you may visit, or via e-mail; (5) to contact you with informational newsletters and promotional materials relating to our Site and Services and with regulatory updates regarding our product; (6) to review the usage and operations of our Site and Services; (7) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (8) to prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services and (9) to provide customer support.
STATISTICAL INFORMATION
By analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of platforms and users (“Statistical Information”). Statistical Information helps understand trends and customer-needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information is anonymous and aggregated and we will not link Statistical Information to any Personal Information. We may share such Statistical Information with our partners without restriction, on commercial terms that we can determine in our sole discretion.
ANALYTICS
We, or our service providers or subcontractors, may use analytics tools (“Tools”), including “Google Analytics” to collect information about the use of the Site and/or Services. Such Tools collect information such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. The Tools may collect certain Personal Information, and may link such Personal Information to specific information stored in our customer database. We use the information we get from the Tools to improve our Site and Services. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use located at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy located at http://www.google.com/policies/privacy/.
LEGAL USES
We may use your Personal Information as required or permitted by any applicable law.
BASIS FOR PROCESSING YOUR PERSONAL DATA
Processing your Personal Information is necessary for the provision of the Site and Services to you, including responding to your inquiries or requests, contacting and communicating with you and providing customer support.
Processing your Personal Information for third-party marketing purposes is based upon your consent. When visiting the Site, you shall be asked to accept the terms of this Privacy Notice, including the processing of your Personal Information for marketing purposes. You may withdraw your consent to receive marketing communications from us and/or having your Personal Information processed for direct marketing purposes at any time by contacting us as detailed in this Privacy Notice. We will process your request as soon as reasonably possible, however it may take a few days for us to update our records before any opt out is effective.
Processing for the purposes of developing and enhancing our products and services, for analytics and usage analysis, for the marketing of our products and services, for fraud prevention and security and for our recordkeeping and protection of our legal rights – are all necessary for the purposes of legitimate interests that we pursue.
DISCLOSURE OF INFORMATION
We may share your information, including Personal Information, as follows:
BUSINESS PARTNERS, SERVICE PROVIDERS, AFFILIATES, AND SUBCONTRACTORS
We may disclose information, including Personal Information we collect from and/or about you, to our trusted service providers, business partners, affiliates, subcontractors, who may use such information to: (1) help us provide you with the Site and/or Services; (2) aid in their understanding of how users are using our Site and Services; (3) provide to you targeted offers and advertising on our Site and on other sites you choose to visit, subject to your consent as may be required under applicable law.
INTERNATIONAL TRANSFER
We may use subcontractors and service providers and have business partners and affiliates who are located in countries other than your own and send them information we receive (including Personal Information). We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice. You hereby consent to such international transfer.
BUSINESS TRANSFERS
We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Notice.
LAW ENFORCEMENT RELATED DISCLOSURE
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may also share your Personal Information with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our rights, property or safety (including the enforcement of this Privacy Notice); (ii) to protect the rights, property or safety of third parties; (iii) when required by law, regulation subpoena, court order or other law enforcement related issues; or (iv) as is necessary to comply with any legal and/or regulatory obligation. You can request such Personal Information as specified herein by emailing us at hello@heyhoney.nl
OTHER USES OR TRANSFER OF YOUR INFORMATION
We allow you to use our Site and Services in connection with third-party services, sites, and/or mobile applications. If you use our Site and/or Services with or through such third-parties, we may receive information (including Personal Information) about you from those third parties. Please note that when you use third-parties outside of our Site and/or Services, their own terms and privacy policies will govern your use of those services.
HOW WE PROTECT INFORMATION
We make efforts to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
DATA CONTROLLERS
If you have not disabled third party cookies (please see section on Cookies below), and you use our Site or Services, additional third parties may also be serving as controllers in connection with the collection of your Personal Data. Their details and contact information are as set forth on this link.
HOW TO ACCESS AND LIMIT OUR USE OF CERTAIN INFORMATION
You have certain rights in relation to the Personal Information that we or our co-controllers hold about you, as detailed below. For any requests to exercise such rights with respect to information held by our co-controllers, please contact the applicable co-controller directly at the information provided. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information and/or comply with any of your requests, as detailed below:
- Right of Access and Data Portability. You have a right to know what Personal Information we collect about you and, in some cases, to have the information communicated to you. Subject to the limitations in applicable law, you may be entitled to obtain from us a copy of the Personal Information you provided to us (excluding information that we obtained from other sources) in a structured, commonly-used, and machine-readable format, and you may have the right to (request that we) transmit such Personal Information to another party. If you wish to exercise this right please contact us letting us know what information in particular you would like to receive and/or transmit. Subject to applicable law, we may charge you with a fee. Please note that we may not be able to provide you with all the information you request, for instance, if the information includes Personal Information about another person. Where we are not able to provide you with information that you have asked for, we will endeavor to explain to you why. We will try to respond to any request for a right of access as soon as possible.
- Right to Correct Personal Information. Subject to the limitations in applicable law, you may request that we update, correct or delete inaccurate or outdated Personal Information and/or that we suspend the use of Personal Information, the accuracy of which you may contest, while we verify the status of that Personal Information. We will correct your Personal Information within a reasonable time from the receipt of your written request thereof.
- Deletion of Personal Information. In certain circumstances you have a right to have Personal Information that we hold about you deleted. Should you wish to have any Personal Information about you deleted, please contact us, using the contact information specified in this Privacy Notice. Subject to applicable law, we will delete Personal Information provided to us by a user within a reasonable time from the receipt of a written (including via email) request by such user to delete such collected Personal Information. We cannot restore information once it has been deleted. Please note that to ensure that we do not collect any further Personal Information, you should clear our cookies from any device where you have used our Services. We may retain certain Personal Information (including following your request to delete) for audit and record-keeping purposes, as well as other purposes, all as permissible and/or required under applicable law. We may also retain your information in an anonymized form.
- Direct Marketing Opt Out. You can change your mind at any time about your election to receive marketing communications from us and/or having your Personal Information processed for direct marketing purposes. If you do, please notify us by contacting us as detailed in this Privacy Notice. We will process your request as soon as reasonably possible, however it may take a few days for us to update our records before any opt out is effective.
- Right to Object. Subject to applicable law, you may have the right to object to processing of your Personal Information including for the purpose of direct marketing.
- Supervisory Authority. If you are a European Citizen, you may have the right to submit a complaint to the relevant supervisory data protection authority.
DATA RETENTION
Subject to applicable law, we retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth in this Privacy Notice.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to help personalize your experience and to personalize the ads we serve you. A “persistent” cookie may be used to help save your settings and customizations across visits. Third parties through which we provide the Services and/or our business partners may be placing and reading cookies on your browsers, or using web beacons to collect information in the course of advertising being served on different websites.
WHAT ARE COOKIES?
A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides this piece of text to the device of the originating user when this visitor returns.
- A “session cookie” is temporary and will remain on your device until you leave the Site.
- A “persistent” cookie may be used to help save your settings and customizations across visits. It will remain on your device for much longer or until you delete it.
- First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.
- Information may also be collected through web beacons, which are small graphic images (“pixel tags”), which usually work together with cookies in order to identify users and user behavior. These may be shared with third parties.
We may use the terms “cookies” to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
HOW WE USE COOKIES
We use cookies and similar technologies for a number of reasons, for example, in order to help personalize your experience and to help personalize the ads we serve you.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories (the type of cookie and why we use it):
- Necessary. These cookies are necessary in order to allow the Site to work correctly. They enable you to access the Site, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.
- Functionality. These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
- Security. These cookies can help us identify and prevent security risks. They may be used to store your session information.
- Performance. These cookies can help us collect information to help us understand how you use our Site, such as whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our Site.
- Analytics. These cookies help us learn more about which features are popular with our users and how our Site can be improved.
- Advertising These cookies are placed in order to delivery content, including ads relevant and meaningful to you and your interests. They may also be used to deliver targeted advertising or to limit the number of times you see an advertisement. This can help us track how efficient advertising campaigns are, both for our own Services and for other websites.
HOW TO ADJUST YOUR PREFERENCES
Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may function improperly when cookies are disabled or removed.
For your convenience, below are links to instructions on how to change your cookie settings in several popular internet browsers:
- Chrome Desktop: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
- Chrome Android: https://support.google.com/chrome/answer/95647
- Firefox Desktop: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Firefox Android: https://support.mozilla.org/en-US/kb/enable-or-disable-cookies-firefox-android
- Safari Desktop: https://support.apple.com/kb/ph21411
- Safari iOS: https://support.apple.com/ht201265
By changing your device settings, you can prevent your device’s ad identifier being used for interest-based advertising, or you can reset your device’s ad identifier. Typically, you can find the ad identifier settings under “privacy” or “ads” in your device’s settings, although settings may vary from device to device.
Adjusting your preferences as described in this section herein does not mean you will no longer receive advertisements, it only means the advertisement you do see will be less relevant to your interests.
THIRD PARTY COOKIES
- Google AdWords remarketing service is provided by Google Inc.
- You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
- Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
- Twitter remarketing service is provided by Twitter Inc.
- You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
- You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
- Facebook remarketing service is provided by Facebook Inc.
- You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
- To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/about/ads/#568137493302217
- Facebook adheres the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
- For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
- Pinterest remarketing service is provided by Pinterest Inc.
- You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
- You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
THIRD-PARTY APPLICATIONS AND SERVICES
All use of third-party applications or services is at your own risk and subject to such third party’s privacy policies.
COMMUNICATIONS
Subject to your consent and applicable law, we may send you e-mail or other messages and/or a newsletter about us or our Services. You may remove your Personal Information from our mailing list and stop receiving future communication from us by following the UNSUBSCRIBE link located at the bottom of each communication or by emailing us at hello@heyhoney.nl . You will also be given the opportunity to unsubscribe from commercial messages in any such e-mail or message we send. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them.
COMMENTS AND QUESTIONS
If you have any comments or questions about our privacy policy, or if you wish for us to amend or delete your Personal Information, please contact us at hello@heyhoney.nl
